All packages will be processed and shipped within 1-5 business days. It is important to provide a correct e-mail address, so you can see your process. If you did not receive any e-mails from your order at all, please check the spam and if you have provided the correct e-mail address.
Delivery time after processing and shipping, provided by our carriers:
Netherlands: 2-5 business days
Rest of Europe: 5-10 business days
International: 5-18 business days
All these delivery dates can be delayed if customs decide to hold the package. They are allowed to hold any package up to 30 days. We have no control over this.
Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. We have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country. We recommend that you contact your local customs office should you want further information. Where customs charges are due, this may impact the time it takes your parcel to reach you.
No rights may be derived of the provided delivery dates.
If you have any other delivery questions not covered in this section please contact us at [email protected].